Frequently Asked Questions

We primarily work with gold alongside 925 silver in different carats, so there is something for every budget and preference. Whether you want the classic warmth of yellow gold, the softness of rose gold, or the clean look of white gold, we have got you covered.

It means the piece is 92.5% pure silver. That little stamp is your guarantee of quality. Pure silver alone is too soft for daily wear, so we mix it with a small amount of copper to make it tougher and longer lasting.

Every single piece comes with a certificate of authenticity. It tells you the metal purity, the finish, everything. We do not believe in guesswork — you should know exactly what you are buying and feel good about it every time.

Photos can only do so much. Since every piece is handcrafted, you might notice tiny variations in how it looks. We think that is actually a good thing — it means your piece is the real deal.

Yes, and we genuinely love doing this. Want a different metal, a specific colour, or something made just for you? Tell us what you have in mind and we will make it work. Every piece should feel personal.

We use lab-grown diamonds as our standard. They are real diamonds — same look, same hardness, same sparkle. The only difference is they are grown in a lab rather than mined from the earth. And if you want natural diamonds, we can do that too.

One hundred percent yes. Same carbon, same grading, same everything. Even most jewellers cannot tell the difference without special equipment. They just cost less because they are not dependent on how rare mining is. That is genuinely a win.

Absolutely yes. Our pieces are made tough enough for daily life. Just take them off before the gym, heavy chores, or anything rough. A little common sense goes a long way and your jewellery will stay gorgeous for years.

We would say no, please do not. Water — especially chlorinated or salt water — speeds up tarnishing and affects the finish. It takes two seconds to take it off before a shower or swim, and it makes a huge difference long term.

Keep it away from perfume and lotions. Wipe it with a soft cloth after wearing. Store it in the pouch or box it came in. Honestly, that is it. Simple habits like these keep your pieces looking brand new.

It can, over time, yes. That is completely normal for sterling silver and does not mean anything is wrong with it. A quick wipe with a soft cloth usually brings the shine right back. Store it well and it will stay lovely.

Your local jeweller can measure you for free in minutes. We also have a ring size chart on our website if you want to check at home. And if you are still not sure, just message us and we will sort it out together.

Perfect for it, actually. Our pieces are lightweight, beautifully finished, and easy to pack. Whether it is a beach wedding, a vacation, or a celebration far from home, our jewellery travels just as well as it dresses up.

Yes, we do, and we love putting these together. Weddings, corporate events, special occasions — whatever it is, just tell us what you need. We will work with you on quantities, packaging, and customisation to make it feel really special.

Unused pieces in original condition can be returned or exchanged within 100 days of delivery. If something arrives damaged or wrong, contact us within 24 hours with photos. We will fix it, no drama. Full details are on our Returns page.

We dispatch within 4 to 5 working days, and delivery usually takes 8 to 10 working days after that. You will get a tracking number the moment your order is on its way, so you always know where it is.