Terms of service
By using our website and services, you agree to the terms outlined below. Please take a moment to read through them carefully.
A Note Before You Begin
At Fortune Jewellery, every interaction you have with us, whether you are browsing our collection, placing an order, or reaching out for care advice, is built on a foundation of trust. These Terms and Conditions exist not to complicate your experience but to ensure that everything between us is clear, fair, and transparent from the very beginning. We are genuinely glad you are here, and we want every moment with us to feel effortless.
Overview
Throughout the site, the following terms apply consistently. 'Customer,' 'You,' and 'Your' refer to you, the valued visitor and user of this website. 'Fortune Jewellery,' 'We,' 'Us,' 'Our' and 'The Company' refer to Fortune Jewellery and its authorised representatives. 'Party' or 'Parties' refers to both you and Fortune Jewellery collectively.
All terms are interchangeable and apply regardless of singular or plural form, gender, or capitalisation. These Terms and Conditions govern all agreements related to the use of our website, products, and services in accordance with applicable law.
Secure Shopping Guarantee
Your security means everything to us, and we take it deeply seriously. Our website uses industry-standard encryption technology, including Secure Socket Layer (SSL) protocols, to ensure that all order and payment information you share with us is fully protected at all times. You can browse, choose, and shop with complete confidence knowing your data is always safe in our hands.
Privacy and Confidentiality
We are genuinely and wholeheartedly committed to protecting your privacy. Only authorised members of our team may access your personal information, and only when it is strictly necessary to deliver our services to you properly.
Fortune Jewellery complies fully with the applicable Personal Data Protection Act. Your information is treated as completely confidential and will never be disclosed to any external party unless required by law or a legal authority.
You may request access to your personal records held by us at any time with reasonable notice. We do not sell, rent, trade, or share your personal information with any third party for marketing purposes.
Any communication we send you will relate only to your purchases, your orders, or our services, and nothing beyond that. For complete details on how we collect, store, and use your data, please refer to our Privacy Policy page.
Disclaimer
All content on this website is provided on an 'as is' and 'as available' basis without warranties of any kind, whether expressed or implied. While we work genuinely hard to ensure accuracy and reliability across every page, we do not guarantee that all information is complete, current, or entirely free of error at all times.
Fortune Jewellery shall not be held liable for any inaccuracies, omissions, or errors to the fullest extent permitted by applicable law. You are solely responsible for evaluating the suitability of any material, product, or information on this website for your own purposes and needs.
Website Availability and Use
While we strive to provide a seamless and uninterrupted experience every time you visit, we do not guarantee that our website will always be available, error-free, or free of technical interruptions. We reserve the right to modify, suspend, or discontinue any part of this website at any time without prior notice, and we appreciate your patience when this occasionally occurs.
No part of this website may be republished, redistributed, scraped, or reused in any form without our written permission. The use of automated tools, bots, or scripts to extract content from our website is strictly prohibited and monitored. By using this website, you agree to indemnify Fortune Jewellery and its representatives against any loss, claim, or damage arising from your use of the site.
Log Files and Cookies
We use IP address data to analyse website trends, manage our platform, and gather general demographic information. This data is not linked to any personally identifiable information and is used solely for internal improvement and security purposes so that we can keep making your experience better.
Our website uses cookies to enhance your browsing experience and ensure certain features function correctly and smoothly. By continuing to use our website, you consent to our use of cookies. For a full explanation of the types of cookies we use and how they are managed, please refer to our Privacy Policy.
External Links
Occasionally, our website may contain links to third-party websites for your convenience or reference. Fortune Jewellery does not monitor, control, or take responsibility for the content, accuracy, or practices of any external website, and we want to be upfront about that.
We genuinely encourage you to review the privacy policies of any external sites you visit before sharing any personal information. Fortune Jewellery accepts no responsibility for any loss or damage resulting from your use of third-party websites.
General Provisions
By accessing this website or making a purchase from Fortune Jewellery, you agree to be bound by these Terms and Conditions in full, and we trust that you will honour that as we honour our commitment to you. If any individual provision within these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect without interruption.
Our failure to enforce any provision of these Terms at any given time does not constitute a waiver of our right to enforce it in the future. These Terms and Conditions may only be formally amended in writing by an authorised representative of Fortune Jewellery.
Notification of Changes
We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of our website following any changes constitutes your acceptance of the revised terms, and we will always do our best to make any changes easy to understand.
Any significant updates to our Privacy Policy will be announced on our relevant sections with at least 30 days' advance notice. Where appropriate, affected customers will also be notified directly by email so that you are never caught off guard.
Accuracy of Information
While we work hard every single day to ensure the accuracy of all information on this website, occasional errors can occur, and we want to be honest about that. Product details, availability, and pricing are subject to change without notice.
Receiving an order confirmation email does not constitute acceptance of your order. We reserve the right to limit quantities, refuse orders, or request verification before processing or shipping, and we promise to always communicate this to you clearly and respectfully.
Contact Us
If you have any questions about these Terms and Conditions or anything else relating to your experience with Fortune Jewellery, we would genuinely and warmly love to hear from you. No question is too small, and no concern is too big.
We are here, always, to make sure your Fortune Jewellery experience is nothing short of extraordinary.
Email: support@fortunejewellery.co
Phone/WhatsApp: +65 9436 5005
Fortune Jewellery · Crafted with Trust, Worn with Pride